Embed Customer Centricity across Functions
Lumenore helps financial services firms future-proof their business with detailed customer intelligence, a deeper market understanding, and better risk assessment using their own data. Realize bigger market gains with a modular approach to data that unifies data ingestion, transformation, and storage with a robust data universe. Leverage deep customer insights to identify growth levers, strategically manage risk, and lower operational costs with AI-powered analytics.
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Deliver Hyper-Personalized Customer Experiences
From advanced risk assessment to smoother client onboarding, Lumenore delivers actionable analytics for financial services that impact all levers of business growth.
Align product offerings to market and customer sentiment for easily customizable and highly targeted offerings. Proactively meet customer demands by getting critical insights on demand with Conversational Intelligence. Drill into metrics about loss ratio, customer acquisition, and more by asking business questions in plain English.
Reduce price-based competition and overall operational spend by reducing fraud with a dynamic, data-driven risk assessment. Identify risk with more granularity and accuracy with Augmented Intelligence. Benefit from risk checks at all levels - from customer qualification and creditworthiness to policy recommendations - with AI-powered predictive analytics for financial services firms.
Discover drivers that allow for better and more tailored customer interactions. With outlier detection, trend identification, and correlation mapping, get a 360° view of customer sentiment. Identify top-performing distribution channels, analyze pricing strategies, and measure customer interactions over time to inform your customer success strategy.
Translate data from disparate sources into intelligence that positively impacts the bottom line. With pre-built connectors for 150+ sources, build a repository of organizational intelligence that can be accessed by instructors in real-time. From maintaining strong student relationships to allocating financial and human resources, leverage a single source of truth for insight-informed decisions.
Get All Your Data in One Place
Transform siloed data into insights that inform decision-making at all levels. Empower administrators and educators with a solution that reduces the technical complexity of building a data-driven culture.