Strategically Optimizing Customer Service

Elevate customer experience by understanding priorities and quickly resolving tickets.

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Obtain In-depth Visibility into Customer Needs

Lumenore enables the customer support team to understand customer requirements and offer best-in-class services by responding to them quickly. Derive insights from your customer data to take immediate actions to improve customer satisfaction. Analyze customer behavior, address their issues, and take immediate actions using advanced analytics and robust intelligence.

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Create a positive experience for customers using advanced analytics

Lumenore offers end-to-end data solutions helping companies to provide a positive customer experience and build a lifetime loyal customers

Connectors

With 50+ connectors streamline data acquisition and analysis with a few clicks powered by AI.

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Predictive Intelligence 

With automated insight discovery, business users can proactively access relevant insights with Do You Know – Lumenore's Predictive Intelligence module.

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Conversational Analytics

Lumenore's NLQ-based 'Ask Me' module, ask queries in plain English through text or a voice-activated device like Alexa, and receive answers immediately.

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Advanced Analytics

With advanced analytics, optimize business decisions by building an organizational repository of customer intelligence. 

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Need More Specialized Solutions to Cater to Each Function?

Get detailed intelligence about every aspect of the business with solutions tailored for key functions.

Finance

Get a detailed snapshot of your financial operations.

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Human Resource

Ensure exceptional employee experiences with insight-informed decisions.

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Information Technology

Run your IT department with ease with function-specific insights.

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Marketing

Evaluate and optimize your marketing efforts across different channels.

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Operations

Measure and maximize resource productivity and operational efficiency.

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Sales

Accelerate your sales performance with business health indicators.

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Speak to our industry experts to see how you can fuel growth with the right insights.