Ask Me

Response Feedback Capture 

Feature Description

This feature allows you to provide feedback on responses directly at the card level. By clicking the thumbs up or thumbs down buttons, users can indicate their satisfaction or dissatisfaction with the response. Once feedback is submitted, it is stored to improve the system’s accuracy and response quality.

End User Business Benefits

no code

Higher Accuracy of Insights

Feedback helps fine-tune AI and NLQ (natural language query) responses, so users consistently receive more relevant answers.

Faster decision

Continuous Learning System

With every thumbs up or down, the system adapts and gets smarter over time, ensuring ongoing improvements without manual intervention.

efficiency increase

Personalized Experience

Insights become tailored to the organization’s specific workflows, preferences, and decision-making needs.

error-reduction

Reduced Analyst Dependency

Business users get better, more accurate results directly, reducing reliance on data analysts for clarification.

time saving

Faster Decision-Making

Users spend less time verifying or re-checking insights since the platform continually evolves to deliver higher-quality answers.

time saving

Trust and Adoption

When end users see their feedback influencing system accuracy, it builds trust in the platform and drives higher adoption across the enterprise.

Explore and know the full capability of this feature
Try for Free
  • Customer Support & Contact Centers

    • Supervisors can track which responses are most helpful to agents.  
    • Continuous feedback loop ensures more accurate and reliable query resolutions.

  • Healthcare Organizations

    • Clinicians and administrators can flag insights that are most relevant to patient care or compliance. 
    • Helps the analytics system prioritize contextually accurate answers.

  • Manufacturing & Supply Chain

    • Operations teams can refine analytics outputs by rating useful vs. less useful responses. 
    • Improves predictive accuracy for demand planning, quality checks, and downtime analysis.

  • Government & Public Sector Programs

    • Program managers can provide feedback on KPI-driven insights, ensuring policy decisions are based on the most reliable responses.

application areas