Self Service

Smiley Icon Addition

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Feature Description

Users can now incorporate smiley icons into their data visualization based on specific conditional formatting rules. With this addition, users can now vividly express and interpret good or bad sentiment scores, providing a more intuitive and relatable representation of the data.

End User Business Benefits

Intuitive Visual Content

Brings a human touch to data, ensuring better relatability and engagement.

Faster Insights

Smiley icons addition will now allow for quick comprehension, accelerating decision-making.

Enhanced Readability

Improve the clarity of sentiment-based data, making it easier to grasp the overall sentiment.

Effective Communication

Enhances the communicative power of data visualizations, ensuring that the intended message is clearly conveyed.

Customer Feedback Analysis :
- Instantly grasp sentiments from customer feedback, helping businesses to align their strategies.
Employee Feedback Analysis:
- In HR dashboards, visualize employee sentiments regarding workplace environment, policies, or leadership.
Healthcare:
- Analyze patient feedback to continually improve care standards.
Brand Analysis:
- Gauge brand reputation through social media sentiments.
Hospitality:
- Improve guest experiences by understanding their reviews and ratings.
Educational Institutions:
- Enhance teaching methodologies or curriculum based on student feedback.

Use Cases

Customer Service

Instantly measure customer satisfaction scores from feedback to ensure timely action.

HR Analysis

Visualize employee satisfaction surveys to identify areas of improvement.

Healthcare

Identify patient satisfaction level post-treatment, aiding in quality assurance.

Brand Management

Quickly interpret brand sentiment analysis from social media feedback.

Hotel Management

Reviews guest feedback visually to determine areas of excellence or improvement in hospitality services.

Educational Administration

Analyze student feedback on courses or faculty to improve educational experiences.