Lumenore Blog - Technology

Customer Care Challenges, and what is the “New Normal”​?

April 17, 2020

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Done with Dashboards?

Are you too excited with the glimmer…

Apr 10, 2020

Building a successful contact center

Building a Successful Contact Center

Today’s customer is more tech-savvy and informed…

Dec 03, 2019

Lumenore Experience – From CX Woe to CX Wow!

Large Companies globally are rethinking their CX…

Aug 13, 2019

Customer Contact Week Conference 2019: A Recognition of Industry Leadership

Customer Contact Week Conference 2019: A Recognition…

Jun 16, 2019

Strategies for effective Customer Communications Management (CCM)

Your business success is determined by the…

May 16, 2019