Lumenore Blog

Lumenore Experience – From CX Woe to CX Wow!

August 13, 2019

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Customer Contact Week Conference 2019: A Recognition of Industry Leadership

Customer Contact Week Conference 2019: A Recognition…

Jun 16, 2019

Taking Employee Training to the Next Level with Business Intelligence & Analytics

Organizations require business insights for informed decision…

Jun 07, 2019

Making Call Centers smarter with Business Intelligence

Everyday “By 2022, more than half of…

Jun 05, 2019

Strategies for effective Customer Communications Management (CCM)

Your business success is determined by the…

May 16, 2019

4 Types of Business Intelligence Users in Every Company

4 Types of Business Intelligence Users in Every Company (and what they…

Data forms the foundation of our workspace,…

May 10, 2019

Redefining Business Intelligence in the Face of Modern Business Challenges

Organizations need business insights for informed decision-making.…

May 07, 2019